Refund and Returns Policy

 Introduction

Thank you for shopping with Priya Communication. We strive to ensure that you are completely satisfied with your purchase. This Refund and Returns Policy outlines the conditions under which we accept returns and provide refunds.

Returns

Eligibility for Returns:

  • Items must be returned within 7 days of the delivery date.
  • Products must be unused, in their original packaging, and in the same condition as received.
  • Certain items, such as [list any non-returnable items, e.g., personalized products or perishable goods], are not eligible for return.

Return Process:

  • To initiate a return, please contact our customer service team at info@priyacommunication.net.in or +91 84778 47157.
  • Provide your order number and details of the item you wish to return.
  • We will provide instructions for returning the item.

Return Shipping Costs:

  • Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective product.
  • We recommend using a trackable shipping service or purchasing shipping insurance for returns.

Refunds

Refund Eligibility:

  • Refunds will be processed once the returned item is received and inspected.
  • We will notify you by email once your return has been processed.

Refund Process:

  • Refunds will be issued to the original payment method used for the purchase.
  • Please allow 7 business days for the refund to be reflected in your account, depending on your payment provider.

Partial Refunds:

  • We may issue partial refunds for items that are returned opened, used, or not in their original condition.
  • Shipping costs are non-refundable.

Exchanges

Exchange Policy:

  • We currently do not offer direct exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired item.

Damaged or Defective Items

Reporting Issues:

  • If you receive a damaged or defective item, please contact our customer service team within +91 84778 47157 days of receiving the product.
  • We will arrange for a replacement or refund, depending on your preference and availability.

Cancellation Policy

Order Cancellation:

  • Orders can be canceled within +91 84778 47157 hours of placing the order. Please contact us immediately if you wish to cancel your order.
  • After this period, we are unable to guarantee the cancellation of your order as it may already be in processing or shipping.

Contact Us

If you have any questions or concerns about our Refund and Returns Policy, please contact us at:

Priya Communication
+91 84778 47157
info@priyacommunication.net.in

Thank you for choosing Priya Communication!